On June 8th from approximately 2:50am - 4:00am (Pacific time), the Glowforge site was affected by an outage at a third party that provides some services for our site. During this time, users may have been unable to access the order page, and may have experienced errors on the site. This issue has been fully resolved.
Posted Jun 08, 2021 - 10:20 PDT
This incident affected: Glowforge Services (Glowforge Camera Services, Glowforge Design Load Service, Glowforge Print Service, Glowforge Server/Machine Communication Service), Google Cloud (Google Cloud SQL, Google Cloud Storage, Google Cloud Container Engine, Google Cloud Compute Engine, Google Cloud Stackdriver), Contentful (Contentful API, Contentful CDN), The Glowforge Homepage (glowforge.com) (Yotpo Status Yotpo Widgets, Batch requests, JS & CSS, Yotpo Status API integration with Yotpo), and The Glowforge App (app.glowforge.com), The Glowforge Shop (shop.glowforge.com), Google Cloud Platform Google Cloud Networking, Google Cloud Platform Google Kubernetes Engine.