All Systems Operational
The Glowforge Homepage (glowforge.com) Operational
Yotpo Status Yotpo Widgets, Batch requests, JS & CSS Operational
Yotpo Status API integration with Yotpo Operational
The Glowforge App (app.glowforge.com) Operational
The Glowforge Shop (shop.glowforge.com) Operational
Glowforge Services Operational
Glowforge Camera Services Operational
Glowforge Design Load Service Operational
Glowforge Print Service Operational
Glowforge Server/Machine Communication Service Operational
Google Cloud Operational
Google Cloud SQL Operational
Google Cloud Storage Operational
Google Cloud Container Engine Operational
Google Cloud Compute Engine Operational
Google Cloud Stackdriver Operational
Contentful Operational
Contentful API Operational
Contentful CDN Operational
Google Cloud Platform Google Cloud Networking Operational
Google Cloud Platform Google Kubernetes Engine Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 19, 2020

No incidents reported today.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020
Completed - The scheduled maintenance has been completed.
Oct 14, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 03:00 PDT
Scheduled - On October 14th, 2020 between 3:00am-4:00am (Pacific), we will be performing maintainance on glowforge.com. This will include a few minutes of downtime impacting purchase checkouts, referrals, and ability to log in at both glowforge.com and app.glowforge.com.
Oct 1, 12:04 PDT
Oct 13, 2020

No incidents reported.

Oct 12, 2020
Resolved - From 1:04pm (Pacific) until approximately 1:25pm (Pacific) on 10/12/2020, users may have experienced an issue where some operations timed out in the app, or new operations were unable to start. This issue has now been resolved. Users still experiencing issues should lift and then close the lid of their Glowforge, or turn the Glowforge off and back on.
Oct 12, 13:34 PDT
Oct 11, 2020

No incidents reported.

Oct 10, 2020

No incidents reported.

Oct 9, 2020

No incidents reported.

Oct 8, 2020

No incidents reported.

Oct 7, 2020
Completed - The scheduled maintenance has been completed.
Oct 7, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 03:00 PDT
Scheduled - On October 7th, between 3:00am-4:00am (Pacific), we will be performing maintenance on app.glowforge.com. This will include a few minutes of downtime that may result in failures while working in the app. Prints in progress will not be affected.
Sep 30, 15:09 PDT
Oct 6, 2020
Resolved - This incident has been resolved. Customers affected may need to refresh their browser window before trying again.
Oct 6, 09:23 PDT
Update - We are continuing to monitor for any further issues.
Oct 6, 09:22 PDT
Monitoring - We are currently monitoring the status of this incident. Customers impacted by this issue should refresh the page in their browser before trying again.
Oct 6, 08:42 PDT
Identified - This appears to be related to an issue with Google Cloud Platform: https://status.cloud.google.com/incident/appengine/20007
Oct 6, 08:26 PDT
Investigating - The team is currently investigating an issue impacting the Glowforge App. Thumbnails may not display in the dashboard and designs may fail to render.
Oct 6, 07:51 PDT
Oct 5, 2020

No incidents reported.