Glowforge Status

All Systems Operational

The Glowforge Homepage (glowforge.com) Operational

Yotpo Status Yotpo Widgets, Batch requests, JS & CSS Operational

Yotpo Status API integration with Yotpo Operational

The Glowforge App (app.glowforge.com) Operational

The Glowforge Shop (shop.glowforge.com) Operational

Glowforge Services Operational

Glowforge Camera Services Operational

Glowforge Design Load Service Operational

Glowforge Print Service Operational

Glowforge Server/Machine Communication Service Operational

Google Cloud Operational

Google Cloud SQL Operational

Google Cloud Storage Operational

Google Cloud Container Engine Operational

Google Cloud Compute Engine Operational

Google Cloud Stackdriver Operational

Contentful Operational

Contentful API Operational

Contentful CDN Operational

Google Cloud Platform Google Cloud Networking Operational

Google Cloud Platform Google Kubernetes Engine Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 27, 2020

No incidents reported today.

Sep 26, 2020

No incidents reported.

Sep 25, 2020

Degraded Performance

Resolved - This incident has been resolved.
Sep 25, 14:07 PDT

Monitoring - A fix has been implemented, and we are monitoring the results.
Sep 25, 09:58 PDT

Identified - The team has identified an issue impacting the performance of Glowforge Print. Uploading designs and starting a print may take longer than normal to complete. The team is currently working on a fix for the issue.
Sep 25, 07:59 PDT

Sep 24, 2020

app.glowforge.com service degradation 9/24/2020

Resolved - This incident has been resolved.
Sep 24, 17:50 PDT

Monitoring - We have identified an issue causing degraded service, including slow load times, when using the Glowforge App to plan prints and calibrate. A fix has been implemented and we are currently monitoring.
Sep 24, 16:15 PDT

app.glowforge.com service impairment 9/24/2020

Resolved - This incident has been resolved.
Sep 24, 12:06 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 24, 11:44 PDT

Identified - The issue has been identified and a fix is being implemented.
Sep 24, 11:00 PDT

Investigating - We are currently investigating an issue where time to complete actions is taking longer than expected.
Sep 24, 11:00 PDT

Sep 23, 2020

No incidents reported.

Sep 22, 2020

No incidents reported.

Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020

Printing issues 9/14/2020

Resolved - This issue has now been resolved. Customers experiencing this issue should try printing again at this time.
Sep 16, 13:50 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 16, 13:27 PDT

Investigating - The team is investigating an issue that is currently affecting some printing, starting on Monday, 9/14/2020. For those affected, attempts to complete any print will fail and a “Print Stopped” message will appear in the app.
Sep 15, 20:21 PDT

Sep 15, 2020

app.glowforge.com Maintenance - 09/14/2020

Completed - The scheduled maintenance has been completed.
Sep 15, 00:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 23:00 PDT

Scheduled - We will be performing maintenance on app.glowforge.com from 11:00pm 9/14/2020 to 12:00 midnight 09/15/2020 (Pacific time). During this maintenance the app will be available, but users may experience slowness, and activities may time out or expire.
Sep 14, 09:53 PDT

Sep 14, 2020

Sep 13, 2020

No incidents reported.