At 2:11 PM PST, a network configuration change resulted in unexpected load to glowforge.com and the Glowforge App. The problem was identified and addressed by 2:49 PM PST, and the incident was resolved shortly thereafter. We will continue to monitor the current services and update our processes to avoid this in the future.
Nov 4, 16:43 PST
A fix has been implemented and we are monitoring the results.
Nov 4, 14:56 PST
We are continuing to investigate this issue.
Nov 4, 14:46 PST
We are currently investigating the issue.
Nov 4, 14:42 PST