All Systems Operational
The Glowforge Homepage (glowforge.com) Operational
The Glowforge App (app.glowforge.com) Operational
The Glowforge Shop (shop.glowforge.com) Operational
Glowforge Services Operational
Glowforge Camera Services Operational
Glowforge Design Load Service Operational
Glowforge Print Service Operational
Glowforge Server/Machine Communication Service Operational
Google Cloud Operational
Google Cloud SQL Operational
Google Cloud Storage Operational
Google Cloud Container Engine Operational
Google Cloud Compute Engine Operational
Google Cloud Stackdriver Operational
Contentful Operational
Contentful API Operational
Contentful CDN Operational
Google Cloud Platform Google Cloud Networking Operational
Google Cloud Platform Google Kubernetes Engine Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 26, 2020

No incidents reported today.

Feb 25, 2020

No incidents reported.

Feb 24, 2020

No incidents reported.

Feb 23, 2020

No incidents reported.

Feb 22, 2020

No incidents reported.

Feb 21, 2020

No incidents reported.

Feb 20, 2020

No incidents reported.

Feb 19, 2020

No incidents reported.

Feb 18, 2020
Resolved - This incident has been resolved as of 3:51pm (Pacific time). Users running into trouble uploading a design are encouraged to retry at this time. Refreshing the bed image in the Glowforge workspace before continuing is also suggested for users who experienced stuck uploads.
Feb 18, 16:12 PST
Investigating - We are currently seeing elevated error rates in design uploads. The issue began at approximately 12:49pm on 2/18/2020. Users may see their design uploads stuck in the 'Processing' state, as well as other slow app loading trouble. The team is investigating now.
Feb 18, 15:32 PST
Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020
Completed - The scheduled maintenance has been completed.
Feb 13, 12:50 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 12:01 PST
Scheduled - We will be performing maintenance on app.glowforge.com specific to image processing, design load service, and print service from 12:00pm to 1:00pm on 02/13/2020. During this maintenance, we do not expect any downtime to occur.
Feb 13, 11:54 PST
Feb 12, 2020

No incidents reported.