Glowforge Status

All Systems Operational

The Glowforge Homepage (glowforge.com) Operational

The Glowforge App (app.glowforge.com) Operational

The Glowforge Shop (shop.glowforge.com) Operational

Glowforge Services Operational

Glowforge Camera Services Operational

Glowforge Design Load Service Operational

Glowforge Print Service Operational

Glowforge Server/Machine Communication Service Operational

Google Cloud Operational

Google Cloud SQL Operational

Google Cloud Storage Operational

Google Cloud Container Engine Operational

Google Cloud Compute Engine Operational

Google Cloud Stackdriver Operational

Contentful Operational

Contentful API Operational

Contentful CDN Operational

Google Cloud Platform Google Cloud Networking Operational

Google Cloud Platform Google Kubernetes Engine Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 26, 2020

No incidents reported today.

Feb 25, 2020

No incidents reported.

Feb 24, 2020

No incidents reported.

Feb 23, 2020

No incidents reported.

Feb 22, 2020

No incidents reported.

Feb 21, 2020

No incidents reported.

Feb 20, 2020

No incidents reported.

Feb 19, 2020

No incidents reported.

Feb 18, 2020

app.glowforge.com impairment 2/18/2020

Resolved - This incident has been resolved as of 3:51pm (Pacific time). Users running into trouble uploading a design are encouraged to retry at this time. Refreshing the bed image in the Glowforge workspace before continuing is also suggested for users who experienced stuck uploads.
Feb 18, 16:12 PST

Investigating - We are currently seeing elevated error rates in design uploads. The issue began at approximately 12:49pm on 2/18/2020. Users may see their design uploads stuck in the 'Processing' state, as well as other slow app loading trouble. The team is investigating now.
Feb 18, 15:32 PST

Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020

app.glowforge.com Maintenance - 02/13/2020

Completed - The scheduled maintenance has been completed.
Feb 13, 12:50 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 12:01 PST

Scheduled - We will be performing maintenance on app.glowforge.com specific to image processing, design load service, and print service from 12:00pm to 1:00pm on 02/13/2020. During this maintenance, we do not expect any downtime to occur.
Feb 13, 11:54 PST

Feb 12, 2020

No incidents reported.