Glowforge Status

All Systems Operational

The Glowforge Homepage (glowforge.com) Operational

Yotpo Status Yotpo Widgets, Batch requests, JS & CSS Operational

Yotpo Status API integration with Yotpo Operational

The Glowforge App (app.glowforge.com) Operational

The Glowforge Shop (shop.glowforge.com) Operational

Glowforge Services Operational

Glowforge Camera Services Operational

Glowforge Design Load Service Operational

Glowforge Print Service Operational

Glowforge Server/Machine Communication Service Operational

Google Cloud Operational

Google Cloud SQL Operational

Google Cloud Storage Operational

Google Cloud Container Engine Operational

Google Cloud Compute Engine Operational

Google Cloud Stackdriver Operational

Contentful Operational

Contentful API Operational

Contentful CDN Operational

Google Cloud Platform Google Cloud Networking Operational

Google Cloud Platform Google Kubernetes Engine Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 19, 2020

No incidents reported today.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020

glowforge.com maintenance 10/14/2020

Completed - The scheduled maintenance has been completed.
Oct 14, 04:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 03:00 PDT

Scheduled - On October 14th, 2020 between 3:00am-4:00am (Pacific), we will be performing maintainance on glowforge.com. This will include a few minutes of downtime impacting purchase checkouts, referrals, and ability to log in at both glowforge.com and app.glowforge.com.
Oct 1, 12:04 PDT

Oct 13, 2020

No incidents reported.

Oct 12, 2020

app.glowforge.com impairment 10/12/2020 1:04pm to 1:25pm (Pacific)

Resolved - From 1:04pm (Pacific) until approximately 1:25pm (Pacific) on 10/12/2020, users may have experienced an issue where some operations timed out in the app, or new operations were unable to start. This issue has now been resolved. Users still experiencing issues should lift and then close the lid of their Glowforge, or turn the Glowforge off and back on.
Oct 12, 13:34 PDT

Oct 11, 2020

No incidents reported.

Oct 10, 2020

No incidents reported.

Oct 9, 2020

No incidents reported.

Oct 8, 2020

No incidents reported.

Oct 7, 2020

app.glowforge.com Maintenance - 10/07/2020

Completed - The scheduled maintenance has been completed.
Oct 7, 04:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 03:00 PDT

Scheduled - On October 7th, between 3:00am-4:00am (Pacific), we will be performing maintenance on app.glowforge.com. This will include a few minutes of downtime that may result in failures while working in the app. Prints in progress will not be affected.
Sep 30, 15:09 PDT

Oct 6, 2020

Errors displaying thumbnails & rendering designs 10/06/2020 6:49am - 8:30am

Resolved - This incident has been resolved. Customers affected may need to refresh their browser window before trying again.
Oct 6, 09:23 PDT

Update - We are continuing to monitor for any further issues.
Oct 6, 09:22 PDT

Monitoring - We are currently monitoring the status of this incident. Customers impacted by this issue should refresh the page in their browser before trying again.
Oct 6, 08:42 PDT

Identified - This appears to be related to an issue with Google Cloud Platform: https://status.cloud.google.com/incident/appengine/20007
Oct 6, 08:26 PDT

Investigating - The team is currently investigating an issue impacting the Glowforge App. Thumbnails may not display in the dashboard and designs may fail to render.
Oct 6, 07:51 PDT

Oct 5, 2020

No incidents reported.