Glowforge App Service Degradation

Incident Report for Glowforge

Resolved

This incident has been resolved.

Posted May 06, 2022 - 07:46 PDT

Monitoring

Service performance has recovered and we are monitoring it for any further issues.

Posted May 06, 2022 - 07:20 PDT

Investigating

An issue with an upstream service is causing slow response times for many operations on app.glowforge.com. Our engineering team is investigating into possible mitigations.

Posted May 06, 2022 - 06:38 PDT

This incident affected: The Glowforge App (app.glowforge.com) (The Glowforge App (app.glowforge.com)) and Google Cloud (Google Cloud SQL, Google Cloud Storage).