Google Cloud has reported the incident as resolved, and we can confirm that print times are returning to normal. We will continue to monitor for any additional problems, but you can use your printer normally.
Posted Sep 02, 2024 - 13:31 PDT
Identified
Google Cloud is experiencing a partial outage. Our team is actively working with them to remedy the issue.
If you are experiencing error messages during focusing, please retry the print. You can also use "Set focus" in the "..." menu before printing to ensure focus is set before starting a print. You may also experience focus operations taking up to 5 minutes.
Posted Aug 31, 2024 - 18:18 PDT
Investigating
We are investigating reports of prints taking too long with extended time scanning and focusing. Please monitor this page for updates.
Posted Aug 31, 2024 - 14:22 PDT
This incident affected: Google Cloud (Google Cloud Storage) and Glowforge Services (Glowforge Print Service).