Glowforge App users still undergoing errors when signing in and loading the app, please clear your browser cache fully before retrying again (or test in incognito/private browsing).
Posted Jun 09, 2021 - 07:47 PDT
Monitoring
A fix from our 3rd party provider was in place since 6:40am PDT. We applied mitigation for the fix to propogate faster, ending at 6:50am PDT. We're now monitoring for any remaining impact.
This incident affecting customers' ability to signin and/or purchase in glowforge.com, and use the Glowforge App when loading designs and materials.
Posted Jun 09, 2021 - 06:58 PDT
Investigating
We're investigating an issue from a 3rd party provider that interferes with accessing glowforge.com/order, signins, and using materials and designs in app.glowforge.com, starting at 6:14am PDT. We'll update this when it's resolved.
Posted Jun 09, 2021 - 06:46 PDT
This incident affected: Contentful (Contentful API, Contentful CDN).