Glowforge app (app.glowforge.com) impairment

Incident Report for Glowforge

Resolved

Due to an issue with Google Cloud, the Glowforge App suffered an impairment between 7:10 PM PDT and 8:20 PDT. Bed image updates, image correction, height detection, design uploads, prints were all intermittently impaired due to an increased error rate from Google Cloud Storage.

Posted Mar 12, 2019 - 21:30 PDT

This incident affected: The Glowforge App (app.glowforge.com) (The Glowforge App (app.glowforge.com)), Glowforge Services (Glowforge Camera Services, Glowforge Design Load Service, Glowforge Print Service), and Google Cloud (Google Cloud Storage).