Degraded Performance

Incident Report for Glowforge

Resolved

This incident has been resolved.

Posted Sep 25, 2020 - 14:07 PDT

Monitoring

A fix has been implemented, and we are monitoring the results.

Posted Sep 25, 2020 - 09:58 PDT

Identified

The team has identified an issue impacting the performance of Glowforge Print. Uploading designs and starting a print may take longer than normal to complete. The team is currently working on a fix for the issue.

Posted Sep 25, 2020 - 07:59 PDT

This incident affected: The Glowforge App (app.glowforge.com) (The Glowforge App (app.glowforge.com)).