All Systems Operational
The Glowforge Homepage (glowforge.com) Operational
Yotpo Status Yotpo Widgets, Batch requests, JS & CSS Operational
Yotpo Status API integration with Yotpo Operational
The Glowforge App (app.glowforge.com) Operational
The Glowforge App (app.glowforge.com) Operational
Chargebee API Operational
The Glowforge Shop (shop.glowforge.com) Operational
Glowforge Services Operational
Glowforge Camera Services Operational
Glowforge Design Load Service Operational
Glowforge Print Service Operational
Glowforge Server/Machine Communication Service Operational
Google Cloud Operational
Google Cloud SQL Operational
Google Cloud Storage Operational
Google Cloud Container Engine Operational
Google Cloud Compute Engine Operational
Google Cloud Stackdriver Operational
Google Cloud Platform Google Cloud Networking Operational
Google Cloud Platform Google Kubernetes Engine Operational
AWS cloudfront Operational
AWS s3-us-west-2 Operational
Contentful Operational
Contentful API Operational
Contentful CDN Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 20, 2025

No incidents reported today.

Jan 19, 2025

No incidents reported.

Jan 18, 2025

No incidents reported.

Jan 17, 2025

No incidents reported.

Jan 16, 2025

No incidents reported.

Jan 15, 2025

No incidents reported.

Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025
Resolved - This incident has been resolved.
Jan 8, 10:32 PST
Monitoring - This issue has been resolved by Google Cloud, and the Glowforge app is now operating normally. Our team will continue to monitor Google Cloud services closely to ensure no further impacts
Jan 8, 09:19 PST
Investigating - Our team is currently investigating an issue that is stemming from a Google cloud service interruption. This is impacting the Glowforge app responsiveness when trying to complete prints.
Jan 8, 08:27 PST
Jan 7, 2025
Resolved - This incident has been resolved.
Jan 7, 10:05 PST
Update - We are continuing to investigate this issue.
Jan 7, 07:30 PST
Investigating - Some customers are experiencing scanning and auto-focus issues. We're actively investigating the issue.
Jan 7, 07:22 PST
Jan 6, 2025
Resolved - This incident has been resolved.
Jan 6, 21:39 PST
Update - We are continuing to investigate this issue.
Jan 6, 13:55 PST
Investigating - Investigating - Use of software-assisted Passthrough is currently not functioning on Pro printers. We are actively investigating the issue.
Jan 6, 13:11 PST
Resolved - This incident has been resolved.
Jan 6, 21:38 PST
Update - We are continuing to work on a fix for this issue.
Jan 6, 21:38 PST
Update - We are continuing to work on a fix for this issue.
Jan 6, 16:16 PST
Update - We are continuing to work on a fix for this issue.
Jan 6, 13:28 PST
Identified - Customers are seeing prints showing as failed / cancelled / cannot start in the App UI. Most of the time, the machines are still able to print successfully. Try refreshing your browser if you encounter this error.
We are actively investigating the issue.

Jan 6, 13:10 PST
Investigating - Customers are seeing prints showing as failed / cancelled / cannot start in the App UI but the machines are still able to print successfully.
This does not block the print from completing.
We are actively investigating the issue.

Jan 6, 08:36 PST