Glowforge Status

All Systems Operational

The Glowforge Homepage (glowforge.com) Operational

Yotpo Status Yotpo Widgets, Batch requests, JS & CSS Operational

Yotpo Status API integration with Yotpo Operational

The Glowforge App (app.glowforge.com) Operational

Chargebee API Operational

The Glowforge Shop (shop.glowforge.com) Operational

Glowforge Services Operational

Glowforge Camera Services Operational

Glowforge Design Load Service Operational

Glowforge Print Service Operational

Glowforge Server/Machine Communication Service Operational

Google Cloud Operational

Google Cloud SQL Operational

Google Cloud Storage Operational

Google Cloud Container Engine Operational

Google Cloud Compute Engine Operational

Google Cloud Stackdriver Operational

Google Cloud Platform Google Cloud Networking Operational

Google Cloud Platform Google Kubernetes Engine Operational

AWS cloudfront Operational

AWS s3-us-west-2 Operational

Contentful Operational

Contentful API Operational

Contentful CDN Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 20, 2025

No incidents reported today.

Jan 19, 2025

No incidents reported.

Jan 18, 2025

No incidents reported.

Jan 17, 2025

No incidents reported.

Jan 16, 2025

No incidents reported.

Jan 15, 2025

No incidents reported.

Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025

Glowforge App Performance Google Cloud Services

Resolved - This incident has been resolved.
Jan 8, 10:32 PST

Monitoring - This issue has been resolved by Google Cloud, and the Glowforge app is now operating normally. Our team will continue to monitor Google Cloud services closely to ensure no further impacts
Jan 8, 09:19 PST

Investigating - Our team is currently investigating an issue that is stemming from a Google cloud service interruption. This is impacting the Glowforge app responsiveness when trying to complete prints.
Jan 8, 08:27 PST

Jan 7, 2025

Customers experiencing print errors in the App

Resolved - This incident has been resolved.
Jan 7, 10:05 PST

Update - We are continuing to investigate this issue.
Jan 7, 07:30 PST

Investigating - Some customers are experiencing scanning and auto-focus issues. We're actively investigating the issue.
Jan 7, 07:22 PST

Jan 6, 2025

Passthrough not working on Performance printers

Resolved - This incident has been resolved.
Jan 6, 21:39 PST

Update - We are continuing to investigate this issue.
Jan 6, 13:55 PST

Investigating - Investigating - Use of software-assisted Passthrough is currently not functioning on Pro printers. We are actively investigating the issue.
Jan 6, 13:11 PST

Customers experiencing prints in the App

Resolved - This incident has been resolved.
Jan 6, 21:38 PST

Update - We are continuing to work on a fix for this issue.
Jan 6, 21:38 PST

Update - We are continuing to work on a fix for this issue.
Jan 6, 16:16 PST

Update - We are continuing to work on a fix for this issue.
Jan 6, 13:28 PST

Identified - Customers are seeing prints showing as failed / cancelled / cannot start in the App UI. Most of the time, the machines are still able to print successfully. Try refreshing your browser if you encounter this error.
We are actively investigating the issue.
Jan 6, 13:10 PST

Investigating - Customers are seeing prints showing as failed / cancelled / cannot start in the App UI but the machines are still able to print successfully.
This does not block the print from completing.
We are actively investigating the issue.
Jan 6, 08:36 PST